Michael brings a wealth of financial and business experience to her position at Quality Case Management, Inc. Michael joined the administrative team in 2004. She established, owned and operated an assisted living home for 2 years after managing a large assisted living facility for 10 years. Prior to these experiences, she was a banker in Mower County for 21 years, an administrative assistant for the Spamtown USA Festival and is currently in the membership department of KSMQ public television. Michael has been very involved in her community serving on many community and civic boards and currently on the Port Authority. Her philosophy was developed through personal relationships with individuals who had been diagnosed with mental illness. Her goal is to help those individuals that society has forgotten and to be the voice for those who cannot speak for themselves. When not working or spending time with family, Michael is reading, reading, reading.